At Swanan IT Solutions, we take the privacy of our customers and website visitors very seriously. This Privacy Policy outlines the types of personal information we collect, how we use it, and the steps we take to protect it.

Information We Collect

We collect several types of information from our customers and website visitors, including:

• Personal information, such as name, email address, and phone number, is provided to us when customers create an account or contact us through our website.
• Usage information, such as which pages are visited and how long a user stays on the website.

How We Use Information?

We use the information we collect to:

• Provide and improve our products and services
• Communicate with customers and website visitors, such as responding to customer service inquiries or sending promotional emails
• Analyse and understand how our website is used
• Protect against and prevent fraud, unauthorised transactions, claims and other liabilities, and enforce our terms and conditions.

Information Sharing and Disclosure

We do not sell or rent personal information to third parties. We may only share personal information with third parties as described in this privacy policy.

• We may share personal information with third-party service providers to help provide and improve our products and services. These service providers are contractually obligated to protect the confidentiality and security of personal data and may not use it for any other purpose.
• We may disclose personal information if required by law or if we believe in good faith that such action is necessary to comply with legal requirements or to protect the rights, property, or safety of our company, employees, customers, or the public.

Security

We take appropriate security measures to protect against unauthorised access to or unauthorised alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, and physical security measures to guard against unauthorised access to systems where we store personal data.

Links to Other Websites

Our website may contain links to other websites. We are not responsible for the privacy practices of those websites. We want to encourage you to be aware when you leave our website and to read each website’s privacy policies.

Cookies and Tracking Technologies:

Our website uses cookies and other tracking technologies to improve your experience and to understand how our website is used. Cookies are small data files placed on your device when you visit a website. They can be used to remember your preferences, login information, and other information about your visit. Some cookies are temporary and will expire when you close your browser, while others are persistent and will remain on your device until they expire or you delete them.

You can control cookies on our website through your browser settings. However, please remember that disabling cookies may limit your ability to use certain features of our website.

Changes to this Privacy Policy

We may change this privacy policy from time to time. If we make any changes, we will post the new policy on our website and update the policy’s effective date. We’d like to encourage you to review this policy periodically to stay informed about how we protect the personal information we collect.

Your Rights:

Under specific laws, you may have the right to access, correct, or request to delete your personal information. You may also have the right to object to or request restrictions on processing your personal information and data portability.

Contact Us

If you have any questions or concerns about our privacy policy or the information we collect, 

please get in touch with us at info@swanan.us

This policy was last updated on Jan 15, 2023.